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Critical Questions Answered by Asset Hero Property Management

Generally, homeowners new to property management don’t know what questions to ask the potential management companies they are considering.  In addition to comparing service, price, and reviews; these critical questions below will help you understand if we are a company you would want to work with.

 

WHEN WILL YOU SHOW MY PROPERTY WHILE TENANTS OCCUPY THE PROPERTY.

Most Agents force potential tenants to work around their schedule.  So, if your home is not conveniently located to the agent, they may not show it!

What Asset Hero does: We work with the Tenants and do our best to accommodate their needs.  Our automated showing coordinator can be tailored to the Tenants schedule if needed.

DOES YOUR COMPANY PROVIDE 24/7 EMERGENCY MAINTENANCE?

Some of our competition offer no after-hours support, and would even expect the tenant to make minor fixes.  Others put one staff member in charge of handling any calls that may come in on weekends or after hours.  Some other companies still use untrained 3rd party vendors, who can do little more than take a message.

What Asset Hero does: We utilize a service that is specifically trained to handle maintenance calls.  They can differentiate between a routine call, which can wait until during business hours, or an emergency which needs to be handled immediately.  They also have the ability to contact our vendors directly at the time of the request, and integrate with our automated maintenance software to keep you, the owner updated at all times.

HOW DO YOU MARKET MY PROPERTY?

We market your property using SEVERAL methods.  First, we utilize the Brazos County MLS.  This database is accessible by any Real Estate agent in the area, and also connects to the major national real estate websites: Zillow, Trulia, RealEstate.com, and several others.  In addition to this, we have worked hard to move our company up the search results on Google.  In fact, that is likely where you found us.  This being said, when tenants are looking at Property Manager’s websites for available Rental Homes, they typically will find our site first.  This puts our homes at an advantage of being seen first, and rented first.

In addition to our digital marketing strategy, we also utilize professional photos, videos, 3D walk through’s, and schematic floor plans to properly showcase your home.  Our UNIQUE marketing strategy ties into our SEO strategy as well (Search Engine Optimization).  We hire a third party company to add in the back end coding to each marketing video to maximize the exposure your rental property will get.

Finally, we pay out commissions to REALTORS who bring us tenants.  Still about half of our tenants use a Realtor to help them find their rental home.  So, we offer commissions to these agents, to entice them to work with us.  Furthermore, we also have leasing agents on staff who are dedicated to renting our properties!

WHEN WILL I GET MY MONEY?

Many managers will wait until the following month to pay their owners.

What Asset Hero does: We pay rent payments to owners by the 10th of every month they are collected.  Depending on how quickly you bank makes deposits, the funds are typically available within 1-3 Business days after being sent.

DO YOU HAVE A STAFF MEMBER THAT HAS AN INDUSTRY DESIGNATION SPECIFIC TO RESIDENTIAL PROPERTY MANAGEMENT?

Being a part of the National Association of Residential Property Managers (NARPM) is a must.  You learn best practices from industry leaders, and are able to learn from others techniques that are benefiting their clients.

HOW MANY PROPERTIES DOES ASSET HERO MANAGE?

The size of the company you choose to work with will have an impact on the service you receive.  Smaller companies, managing around 100 doors or less, have very few systems in place to efficiently manage properties.  In most cases, they are managing homes as a side business, and are rarely able to keep up.  We DAILY receive calls from homeowners working with these small property managers, who are dissatisfied with their lack of professionalism, and outright ineptitude.

Large corporations that are managing 10,000+ homes across the country, may have available systems to manage the homes, but they rarely have enough employees on the ground to properly oversee operations.  Don’t be fooled by low rates, and grand promises: These companies are only looking at the bottom line, and are hardly local experts.

Asset Hero Property Management is locally owned, and has been managing homes in the Brazos County Market for over a decade.  We have grown in this time to manage over 300+ homes, increasing the number of properties we manage each year.  The strategy for the future is to continue to expand in the market we master, and become the only choice for property management in Bryan/College Station.

WHAT TYPE OF PROPERTY DO THEY SPECIALIZE IN?

We currently manage single family homes, multi-family properties (duplex, triplex, fourplex), town homes, condos, studio apartments, apartment buildings, and commercial properties.  We want to be the one stop shop for all of your management needs, so being experienced in all aspects of management is a must.

CAN TENANTS APPLY TO RENT ONLINE? CAN TENANTS PAY RENT ONLINE?

Yes!  Tenants can apply for a home in minutes on our website.  If approved, they can even move in without ever having to come into the office.  From there the tenant can make online rent payments, from wherever they may be in the world.

 

Request More Information on These Critical Questions